Question 1

Do You Offer Tracking For Your Orders?

Accepted Answer

We now offer Tracked 24-48 services for our orders in the UK. We also provide tracking internationally. However, orders can take up to 21 business days to reach you.

Question 2

Can I Refund or Exchange an Item?

Accepted Answer

We do not allow refunds or exhanges unless the product is damaged or faulty. See our Shipping & Returns Policy page for more information.

Question 3

How Will I Know That My Order Was Placed?

Accepted Answer

Upon purchase you will be taken to an order confirmation page with your order number, your contact details and address. Also a confirmation email will be instantly sent to the email used to purchase the order.

Question 4

What If I Want To Cancel My Order?

Accepted Answer

Orders may be processed and shipped quickly upon purchase. Therefore, you have up to 24-48 hours to contact me to cancel your order. Orders cannot be cancelled once they have been shipped out. Refunds and Returns are also not permitted for hygienic reasons. So, please be cautious of when making a purchase.

CONTACT US

Do You Offer Tracking For Your Orders?

Can I Refund or Exchange an Item?

How Will I Know That My Order Was Placed?

What If I Want To Cancel My Order?

Contact Us For Any Other Enquiries